COVID-19 update 4:00pm, 6th of May, 2020
The latest developments on the impact of COVID-19 from Canteros New Zealand
06/05/2020 at 4:00pm
Delivery of Orders: as many of you will have read by now, the courier network within New Zealand is absolutely overloaded; 25% higher than the busiest day during the Christmas 2019 period!
Due to this, we are now seeing for the first time delays of 3 to 4 days on our standard "overnight" service.
Unfortunately, as you know; once your order leaves us, it really is out of our hands and up to the delivery of CourierPost; who we are assured doing the absolute best they can given the very challenging environment out there.
Currently inbound orders are arriving, HOWEVER they are taking much longer to arrive and be processed under COVID-19.
We have quite a number of overdue orders including nine pipe-tobacco shipments; as soon as they arrive we will send out a mailer.